| Precautions |
※Online reservations are available until 11:00 p.m. the day before. Please note that for reservations made online after 3:00 p.m., pick-up service will not be available for tours departing from Naha, and participants must gather at the meeting point on their own. Even if you select the pick-up option, you will need to meet on your own. Please also note that even for reservations made before 3:00 p.m., pick-up service may be fully booked.
※Minimum number of participants: 10 for Naha departures, 15 for Chatan departures. If the minimum number is not met, the tour will be canceled. Decisions may be made the day before, so please understand in advance.
※The vessel is subject to change without prior notice.
＜Regarding Whale Tour Pick-Up Service (Naha Departures Only)＞
A free pick-up service is available exclusively for tours departing from Naha. Service is provided on a first-come, first-served basis, so if fully booked, pick-up may not be available.
If your tour includes a rental car, it is recommended to go directly to the port.
On Sundays, as Kokusai Street becomes a pedestrian zone, pick-up may be arranged at an alternative location.
＜For Guests Arriving by Rental Car＞
●Naha Departures●
When arriving by rental car, please set your car navigation system to “Naha Beachside Hotel.”
After reaching the Naha Beachside Hotel, continue straight along the road and you will arrive at the Miebashi Port entrance.
Enter the parking gate and proceed to the white triangular-roofed waiting area located at the far right.
※Parking fee: ¥500 per vehicle.
＜Whale Watching Tour Important Notes＞
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Whales are wild animals, so there may be occasions when they cannot be spotted. Please understand this in advance.
However, if no whales are sighted during the period February 1 – March 15, 2026, one of the following options will be provided:
＜Limited Offer: February 1 – March 15, 2026＞
Full Refund or Free Re-boarding
・For refunds, bank transfer fees will be borne by the customer. Thank you for your understanding.
・Free re-boarding is valid only until April 5, 2026.
※The above offer does not apply to tours between December 20, 2025 – January 31, 2026 and March 16 – April 5, 2026. Please note in advance.
However, please note that the offer will not apply if any of the following conditions are met:
●A distant blow (spout) was observed
●Multiple participants were able to spot whales
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・Please note that the tour schedule may vary depending on whale sighting conditions.
・When whales are spotted, observation is expected to last approximately one hour.
However, depending on sea conditions, whale activity, and the situation of all participants, the tour may return to port earlier. Please understand in advance.
・During winter, when whales arrive, Okinawa’s seas tend to be rougher than in summer. For infants, toddlers, and elderly passengers, boarding may be refused depending on sea conditions. Please understand in advance.
・Pregnant guests are not permitted to participate due to the potential impact of engine vibrations on safety. Thank you for your understanding.
・Tours may be canceled or rescheduled due to weather conditions.
・In the event of tour cancellation due to bad weather or other conditions, we will contact you. Refunds will be issued via bank transfer; however, bank transfer fees for weather-related cancellations will be borne by the customer.
・Please prepare your own warm and waterproof clothing.
・If you are prone to seasickness, we recommend taking motion sickness medication.
・For safety, life jackets must be worn; please understand this in advance.
・When making a reservation, please be sure to read the travel terms and conditions.
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| Cancellation policy |
If for any reason, the customer cancels his or her reservations, he or she will have to pay the following cancellation fees. Furthermore, please keep in mind that any bank transfer fees will be the customer's responsibility.
Cancellation 8-10 days before reservation date・・・20% of the original price
Cancellation 2-7 days before the reservation date・・・30% of the original price
Day before the reservation date・・・50% of the original price
On the reservation date・・・100% of the original price
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